Dear clients,

We would like to inform you that TravelGuard is no longer available.

You can arrange your travel insurance at

For new Travel insurance enquiries

AIG Europe Limited is no longer offering new policies in the general market in Czech Republic.

AIG and Colonnade have engaged in cooperation to ensure AIG Clients receive the same standard of insurance cover in insurance products offered by Colonnade.

Should you wish to contact Colonnade Insurance S.A.  to purchase new travel insurance, please visit website at:

For existing policyholders:

Please note that effective 1. 5. 2017, AIG entered into a strategic partnership with Colonnade Insurance S.A. to manage existing policies for AIG Europe Limited’s Czech Republic Branch. As part of this move, the previous AIG team now forms part of Colonnade Insurance and will provide you with continuity of service.

There is no change to existing policies, and your existing cover continues to be provided by AIG until the expiry of your policy. Should you require assistance regarding your current policy please contact the team at Colonnade on:

For amendments to your policy, such as changing address or amending the cover provided please contact:
Toll free No.: +420 800 700 025, email:

For new claims relating to your existing policy, please contact:
Telephone No.: + 420 234 108 311, email:

For claims already registered relating to your existing policy, please contact: the person referenced in the last correspondence from AIG for continued support through the Colonnade Insurance team for continues assistance or:
Telephone No.: + 420 234 108 311, email: